Can i retract feedback on ebay

While feedback is intended as an open forum, our guidelines and policies listed below are in place to ensure it's used constructively and fairly. If you've successfully completed a transaction with another eBay member and they haven't left you feedback, it's fine to send a message as a reminder.

Remember though, leaving feedback is completely voluntary. You can respond to the feedback and tell your side of the story. As a seller, you can also send a limited number of requests for buyers to revise their feedback. Whatever you do, make sure to reply to neutral or negative feedback, as others might see your lack of reply as a sign that you agree with the feedback in question.

Note that you can only request a revision of feedback received in the last 30 days, as well as the fact that you can do it only once per transaction. Beyond that, you can only request up to five additional revisions for every 1, pieces of feedback you receive, so make sure to check your feedback regularly and react in a timely manner. Have you ever received unjustified negative feedback on eBay? Want to experience the Replyco difference for yourself?

You can try us free for 7 days by starting your free trial today. Or, learn more about us by taking a tour of our features. Have any questions for us? Reach out any time! Your customer service affects everything from profits to employee retention. Keeping existing customers is both cheaper than acquiring new ones AND imperative for growth. Here are 32 customer retention strategies that really work. Issues frequently arise that necessitate apologizing to customers.

More shoppers are buying online than ever before. Pricing strategies employ shopping science and psychology to improve eCommerce sales. Use this comprehensive guide to determine the best ones for your business. Get a product tour. Ask the Customer to Remove Negative Feedback on eBay Your first option for removing negative feedback on eBay is to ask the customer directly.

You have addressed the problem with the customer and your interactions ended with them being satisfied. Gina Poirier has a professional background in nonprofit administration and management, primarily with youth development organizations. Home Software. Write your comment in the box provided and click "Leave Follow-up Comment.

Changing a Neutral or Negative Feedback Step 1 Contact the seller and ask him to send you a revision request if he has not already done so. Click "Accept request" when you receive an email from the seller requesting a revision. References eBay: How sellers can request Feedback revisions from buyers.